Refund policy

Returns & Repairs Policy

All items from Low Tide Sewing Co. are handmade and final sale — we do not accept returns or exchanges.

However, we stand behind the quality of our work. If something arrives with a craftsmanship defect, we're happy to make it right! Here's how it works:

1. Contact us within 5 days of receiving your order with a description of the issue and clear photos of the defect.
2. Once we review and approve the repair request, we'll send you a prepaid return shipping label.
3. After we complete the repair, we'll ship it back to you — on us.

Please note: this policy covers craftsmanship defects only and does not apply to damage caused by normal wear, misuse, or accidents.